Customer Ratings & Reviews

Worth every penny! If you buy a chromebook this is more than worth it. So far the little chromebook has not faired well even with only desk use but this warranty came in clutch for both repairs that needed to happen.

I had an accident with the laptop yoga7i where the screen became detached and this guys managed to fix the laptop i thought i was going to see ever again. What would have been worse to lose a lot of money. Thank best buy and geeksquad

This protection makes me have the laptop usage to be real good and we can have this protection plan for good

Was able to replace my laptop charger after it stopped working. Although they were unable to replace the part themselves, they were able to refund the cost of a replacement ordered through a third-party.

Works Great, does what we got it for, and my daughter loves it

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

AMAZING CUSTOMER SERVICE and the service the give is great

Always protect your technology with the help of the Geek Squad!

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

The best alternative is to buy the warranty and protect the equipment

Whenever I need geek squad they're available.. Set up is easy

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

I need help keeping my new iPhone in perfect & usable condition. The GEEK Squad has given me fantastic service on my laptops and I know they will help with any problems I may have with new iPhone. They think outside the box and have been able to fix multiple problems with my laptop. I am comfortable with paying so much for the iPhone knowing that they will help me keep it in perfect condition.

I mean - as long as the Geeks stay on top of your service requests especially when they have to send your device out to the manufacturer, THIS.IS. AWESOME. If you buy any tech from BB, especially high-value ones, just do it. You will not regret it. Stay on top of the Geeks - they're human so you will get mixed results when you have a service request. But the value of not having to repurchase an expensive device because you or someone else made a mistake, is priceless.

It's always good to have the reassurance that geek squad has your back

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

This is my tweens first laptop. I love her dearly but she is kind of clumsy. Knowing we have insurance to protect her laptop from unforeseen circumstances and mechanical failure. I trust the Geek Squad to provide professional service under all the calamities that might befall this machine! It is worth every penny to buy this coverage.

The protection plan is great and worth the price. Great value