Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11817 reviews
(11,817 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great buy buy at the time but now don't get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy I already have a gaming PC and don't game on this but there is a new Razer blade with a GTX 1650 and I'll advise everyone to buy that but I still have my MX150 and for what I do play on this it's serviceable and work well. But just buy the GTX 1650 model. And when I first bought this the speaker starting beeping day in and day out even when it was off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my laptop, great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop! Light and very compact! Great price absolutely love it! Got the Geek squad protection like i always do on all my products and only used it once!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Battery life bad/heats up way too much. 6 outta 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size is small, weight is light. Sleek and beautiful design. Screen resolution is amazing. Downsides; Battery lasts 4 hours, needs to be plugged in. It also heats up like crazy!! I could be using Microsoft Word or anything simple and the fan will start going. Decided to keep it regardless since I needed a laptop that runs Windows and I don’t like running Windows on Mac. But MacBooks are far superior. This laptop could be wonderful if battery could last longer and if it didn’t heat up so much. I can’t put it on my lap because it really does get that hot.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Safe repairs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grateful i hadGeek squad. Definitely saved on repairs
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed my daughters laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in my daughters laptop, they were able to fix the issues she was having in a pretty timely manner considering it happened during covid.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lenovo yoga
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That laptop is going strong for 4 years and is still going
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Listen to what's going on whit the computer
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Vally stream every nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice serve!! I love it the girl!! I love it the girl!!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
lenovo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product overall for the price tag. great acquisition for my son schools needs.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Favorite Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd purchase. The first two were for me and the third for my daughter in college. I absolutely love these laptops.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my touch screen laptop. It’s also a flip top. The salesman who helped me was very thorough. He showed me all the characteristics of the laptop. I buy all my electronics including TV’s at Best buy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish I would’ve purchased this service for longer. It did exactly what I needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is Amazing!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the greatest laptops I've ever seen! It's got a great look to it, and the fluidity of the device itself is beyond most others I've used. Definitely a high-quality device indeed!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Would buy again. Great services.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a present. Makes a great gift.Honestly this is best for me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the piece of mind. Less corncerned if accident happen.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Screen tearing issues, even after replacing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen Tearing issue. I ran into issues trying to watch 4k. I thought it was just a faulty computer, so I returned it and got it replaced. The second had the same issues. If i purchase a computer that says it has 4k resolution, I should expect a 4k video to be easy to do. Except I was getting screen tearing all the way to 1080p. The only thing nice about the computer was the aluminum body, and colors. Sure the picture is great, but video is awful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Customer Service is Cruel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called the local store at 10:39 am (3/22) and spoke with Yolanda, who said she was not at the store, but from corporate and was immediately dismissive of my situation. I explained that my ankle was broken in multiple places, my computer was damaged in the fall, and I had purchased a new computer from the store that I needed today for work. Unfortunately, she was quite unhelpful. When I mentioned that someone was coming to pick up the computer, she insisted that I needed to add them as an authorized pickup person. I explained that I couldn’t figure out how to do that and needed alternatives, Instead of assisting me, she focused on explaining why she couldn’t help. She said it was more important that I understand “why” than to receive info on how to get my computer today, that I already paid for. When I expressed that I simply wanted assistance, she responded by stating that I would have to cancel my order and that I would have to wait until Thursday (6 days). I live 6 minutes from the store I bought it from. Feeling uncomfortable with our interaction, I asked to speak with someone else. Yolanda insisted that she was in charge and that no one else could assist me, as she was the only one in that position. After much frustration, I finally managed to figure it out and requested to speak with someone from the "Geek Squad." However, she again claimed that was also her department. After some persistence, she finally transferred me. The experience was incredibly frustrating and left me in tears, with my heart racing. It’s essential to have alternative contacts available for customers who wish to speak with someone else.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
SImple, Effective & Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this compact Lenovo Chromebook. I needed a simple OS system touch screen capabilities and the feature of folding the sceen back to create a tablet is a bonus. Does everything I need to get done at a awesome price.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system for tv best purchase I will recommend to anyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
