Customer Ratings & Reviews

just picked this up today and it's ok. It comes with a 1TB HDD running at 5400 RPM. I would forego the TB for 500GB if it had 7200. The extra space is nice, though. Just not happy with the speed. Good price.

Use the geek squad protection in the past. Best Buy is great a covering their products and getting it back up and running. Very happy it covers accidental damage.

Great service.they were nice and very helpful.profesional and knowledgeable.

It is great to have this for when we have issues with the computer.

great, compact, Powerful this laptop is my favorite, its extremely light and easy to move from one room to another or travel in a back sack. 100% recommend

Knowing my purchase is protected beyond the manufacture warranties gives me the peace of mind.

So far so good .... Light and Strong ... Fan not too loud ... good for work and gaming =] 5 star for this product . Good deal !!

The squad worked fast and are very knowledgeable. They fix my chomembook.

Geek squad is by far the best investment. You'll never be let down. When something goes wrong the squad is there to fix it.

So far so good. The laptop arrived clean and looks like new. Will update if issues arise.

Always friendly and very helpful everytime. If i cant figure it out they know how abouts to fix it

The accidental geek squad protection has been a lifesaver for me. I dropped a laptop recently and it covered it in full.

Outstanding performance. This is all you need for a gaming and powerful laptop. Runs Microsoft Flight Simulator 2020 without any issues.

I have had an issue with the pointer and putting the web root anti-virus on it. Other than that it is very fast and lots of memory. I may come back and give it 5 stars when these issues are fixed.

Very fast and clear laptop. The team was very helpful.

What a piece of garbage. Once again, I tried an Asus PC and once again it's been nothing but problems. I've already had numerous issues with WIFI disconnecting and other 'gremlins'. I took this back to Geek Squad over a month ago and they 'fixed it' - there were no hardware or other issues. Right! Just this morning I had a BSOD that state Watchdog error. Look this up...go ahead it's a CPU/processor error issue. Guess the hardware was just fine huh? I will NOT buy another Asus, and I'm debating on whether to use BestBuy and Geek Squad again, normally I have great service, but I just want my money back or store credit - I can't even use this laptop - it was for work. What a waste!

Didn't need to use this but good have just incase, especially with kiddos.

Best way to protect your laptop , so glad I got the coverage

Great service all around Gives me comfort knowing my purchases are covered

Great support by the Geek Squad. Bought this for peace of mind with my new laptop.