Customer Ratings & Reviews

Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

i recommend this to anyone! in case something happens you can either get your money back or get a new item with no issues.

Can always get Geek Squad support for any electronic device issue I have at anytime. Amazing service and technical expertise.

Always handles my issues for my PC. Offers service when you first make your PC purchase to clear to free up space and check for viruses.

Most excellent service item and looks great and easy to use and fun to have for yourself.

I would highly recommend getting the protection plan because you never know what could happen.

This provides protection although calling to schedule service is mostly horrible. The actual insurance it provides is wonderful.

Agents helped set up my new desktop and transferred my hard drive data. Great guys.

Best warranty there is out there........... ..... ..

This protection product is just the right thing i need for my product, especially after spending that much on a computer set.

geek squad knows best but helps and protects my stuff when i need it. trust me stay protected. Wish i would have bought two years..

i can not live without geek squad protection, any item I buy I always purchase protection

I have not used it yet but geek squad is always there to help on any issues you may need.

Had to get this protection. I'm kinda skidish on buying these things but when I found out the stuff it covers it was a major buy.

Customer service was excellent help with getting the right protection for my son's PC

Hopefully worth getting just incase something does go wrong, especially on unmarked refurbished products...

I am fully private and no introduction needed they’re available 24hrs a day 7 days a week with no hold time on the phone

It is Always a great idea to get the Geek Squad Service and with 3 year accidental service you can't go wrong.

Haven’t needed to use it but there are many perks to purchasing. Recently purchased for my Switch Lite along with other previous items.

If you buy anything at best buy over $100 make sure to purchase this item. It will help you if anything breaks or if you tneed tech support.