Customer Ratings & Reviews

It's a no brainer. It's a must have and very essential and helpful if your computer crashes or breaks down. 100 percent a great investment because you never know what the future holds.

My laptop had some damage that stopped it from opening and closing without it sounding like it was going to break apart. They were helpful in getting it fixed. No troubles other than having to order a part so it took some time for my laptop to get fixed.

Have this just in case the machine gives me problems. Haven't use yet. Had to use before on another item. Didn't have problems with service.

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

Have not used them yet, but is good to know that they are there.

It’s an amazing thing to have because if something you’ve bought breaks you could fix it like it’s brand new

It was highly recommended by my daughter. I thought I would give it a try.

I have yet to use the geek squad but I’ve heard of good things

Grate service they offer I really recommend it. You never know when it’ll come in hand.

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

I'm glad I have the option to have the assurance that if my product breaks, I can get it fixed for free

excellent customer service and answered questions and suggestions.

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

Great computer.....fast....MUCH nicer than my old OS.....Easy to hook up. Had one minor issue that customer service took care of promptly and easily. Looking forward to many happy days with this desktop!

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

Helps if we have difficulties in the first 2 years. Worth the cost.

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.