Customer Ratings & Reviews

Hopefully I don't need this service but bought it anyway.

Haven't needed the service yet, but it is nice to have the assurance of their help if needed.

Good value in case that you doubt anything about your computer.

Great working computer. Cook design and very quick. Love playing games on it, no lag time

Thanks Best Buy for the opportunity to buy the black ink loved it

Love geek squad because of what they offer also the computer is great

When purchasing big thing I always purchase a warranty good to had.

Geek Squad set my Mothers Computer in L.A. Ca, while I was in Nashville! Thank you for professionalism! #ThaGRINDERS

They are always so amazing and helping out and great customer service

I purchased this extended warranty for a desktop computer that was a gift for my nephew, which was a great decision. Around 18 months after purchasing the PC, the power unit went out and damaged other components in the process. My brother took it to Best Buy where they trouble shot the issue and offered a full refund for the machine since they deemed it unrepairable. For a purchase of this magnitude, I'd recommend the warranty. It wasn't that much more money and it was way less than replacing the computer out of pocket.

Easy to use, protects 3 computers, and provides lots of help when I need it. Very happy with this product.

After initially buying an ASUS ROG gaming computer at the same price point, that underperformed, under cooled and just poorly put together I was forced to return it and search for an alternative. After seeing the specs of a computer priced exactly the same I made a leap of faith and purchased from Ibuypower. Not only did it come water-cooled unlike the ASUS ROG, it came with the same graphics card but an OC edition (2080super) ,two bonuses for exactly the same price. Not only that but it came in a much more beautiful tower and more sufficient cooling to power this beast. After this experience I don't see myself purchasing from any other company for a while. Right on to Ibuypower for doing it right.

Love the Geek Squad, so very helpful, dependable, and honest.

Love it!! Had to used this last week. No troubles after one year. They gave me store credit for the amount of my purchase. And will buy it for my new PC! Thanks geek squad

The best squad that exist is the Geek Squad. They staff in this department are friendly and helpful.

Geek squad service is better than any other company

Worth it for the protection and longevity of your devices and appliances.

Haven't had to use it yet, and I hope I never have to! lol but I definitely am glad that Best Buy offers services like this just in case.

I have not used this service yet for any of the new products, however I did use it for a virus years ago and thought it was excellent. I would trust them for any issues with the new PC.

I Purchase the Geek Squad Service, because I think that the protection I will received on my Lenovo Desk Top Computer will give me a peace of mind knowing that if anything go wrong the Geek Squad have me cover. The 3 - Year Protection Plan for $159.00 is a good price to pay for a peace a peace of mind.