Customer Ratings & Reviews

My girlfriend got this for me and its great to have

Have not had to use but am glad to have it available!

so far, this service is worth it's price and my comfort in knowing that if something fails after the manufacturer warranty, this will kick in and to fix whatever fails for my peace of mind. the manufacturer always wants you to ship your item back in the original box, who keeps these things years later? just not practical, so therefore I get this product where I can drop off my item for service and more on.

Everthing works fine now.. had a few problems with it just turning off. Also, my version of this pc came damaged. As you can see in the pictures!

extra protection is good for accidents bought for her

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!

Love the protection plans for my investment, knowing if something is wrong it will be replaced

Had this computer for a while now and it has given me zero problems right out of the box. Running games smoothly on high.

Not a bad deal if you consider the price of some of the individual components and labor together.

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

I have not had to use Geek Squad but it's good to know they are available.

I recently had to use my 2 year protection plan to replace and item that I’d purchased a year ago. It was seamless and because the item couldn’t be fixed or replaced we were refunded the total of the item and we were able to get a comparable item and not come out of pocket a dime. I highly recommend getting this, especially for large purchases or gaming items for kids!

They did everything I could hope for in setting up my computer. The only thing they could have done to sweeten the experience would have been to offer me chocolate. The Geek folks were that good. And nice people too.

Love the idea I have no worries! Geek Squad is an amazing service to have at your disposal!

The remote support from the geek squad is great when you can get it. They were so busy during the virus that it was impossible to get someone. They had a 10 hour wait time but that was ridiculous then when I called back in 10 hours it was still another 10 hour wait time. The geek squad in the stores it much better. When I have a slow computer it is nice to have someone remotely go into it to clean it up.

Great to have i would recommend getting this item for sure

Great assistance when I needed it the most, as a college student a laptob/computer is essential. Therefore, the assistance I got from them saved my behind from falling behind from my courses, thank you all so much for what you do, thank you!

[Employee of bestbuy] Great product would recommend to a friend. My son has not had any complaints. He loves it.

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

Always a must have, especially when it comes to purchasing expensive equipment.