Customer Ratings & Reviews

Great service. I know it'll be helpful if somethings happens to my computer

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

I love having the peace of mind knowing that my purchases are protected. Electronics and appliances used to last a person decades if proper care and maintenance were provided. That’s not the reality anymore especially as fast as our tech advances. Buying an expensive electronic is much easier knowing that you have support for 3 years

The Geek Squad has always been my saving grace. They are knowledgeable.

Customer service is at superb care and understanding

Definitely worth having along the way because you never know what might happen!

Always a great help when I have tech problems! Easy service and always fast.

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!

They are super friendly and resolved my issue extremely fast. That's exactly why I bought the service and I cannot complain one bit.

The Geek Squad is the best they helped me find what i was looking for.

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

WhatEVER you do, DO NOT buy a computer without this protection. If you cant afford this AND Total Tech support, regretfully, you can't afford a computer. Factor this in your computer budget when buying a computer. Unless you are a Tech guru, DO NOT neglect to get the total tech support AND the extended warranty they offer here. You will likely end up with a larger bill trying to get your computer tuned-up/fixed without it.

This is a reliable service and comes in handy when their is tech issues.

offered refund/ replacement of my computer when it stopped working

My son purchased Geek squad for his computer. They were extremely helpful and explained everything to him

The agents were very knowledgeable and helpful with my computer replacement purchase while my clother computer was needing screen repair.

Good value for the price. Have not used it yet but geek squad has always been easy to work with

Bought for my pre built pc and definitely think it’s worth it because prebuilts can sometimes fail.

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

Every time I buy an item from Best Buy I get the warranty. I've never been disappointed when it had to be used. A great value.