Customer Ratings & Reviews

My 13 year old saved his money to buy this on his own. He easily set it up in about 20 minutes and has been using it non stop since. He loves the lighted fans and that it works faster and smoother than his old gaming PC that he had for a few years from his brother. We are never disappointed with Best Buy!

I have not needed to test this to date - but they keep asking for a review. I have no reason not to believe this product is good. I am enjoying the peace of mind that I get from having it, so that is worth something.

I haven’t had to use it yet but I know it will take care of me if needed.

Nadie nunc sabe que puede ocurrir.... ¿Cierto?....

My son purchased Geek squad for his computer. They were extremely helpful and explained everything to him

Definitely worth having along the way because you never know what might happen!

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

Always a great help when I have tech problems! Easy service and always fast.

The Geek Squad has always been my saving grace. They are knowledgeable.

Best Buy is the best store to buy electronics I recommend 100%

Good value for the price. Have not used it yet but geek squad has always been easy to work with

The Geek Squad is the best they helped me find what i was looking for.

This is a reliable service and comes in handy when their is tech issues.

They were helpful when I asked them about my issues with my previous PC. A bit expensive but they get the job done in an efficient manner. But hey it's Washington State. Everything is expensive here if you want good quality service! I purchased their one year support. So far so great!

I've had Geek Squad protection many times before and I will continue to buy it for all my major purchases. Definitely worth the money, especially for your peace of mind.

I've been fortunate not to have had to use this so far (knock on wood), but I've had great past experiences with the Geek Squad. I always buy protection plans on electronics that I know I might damage somehow, just for peace of mind. It's great knowing that Best Buy has excellent technicians who've got my back if I need their help.

The product was so well made. I haven’t yet used the geek squad, but good to have it then not have it.

A must have especially with electronics. Protection plans do just that; protect. It affords you the opportunity to stay satisfied for products they deem great. If it is not, it goes right back or if you have a severe issue with product they will attempt to fix or it will be replaced. You are paying for a peace of mind.

Is 3 year Geek Squad protection plan is great I bought it for my computer and if I have any issues I can either call or bring it in they are so helpful and I really appreciate the customer service I always Buy Geek Squad insurance with all my appliances and everything I buy from there they have great customer service