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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3839 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,839 reviews
  • Rated 5 out of 5 stars

    They were very fast in fixing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job cleaning up the computer l. You guys are great with you help. We thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Gratiot IT staff is awesome! Very knowledgeable, very customer orientated and willing to spend the time answering ALL my questions and addressing my concerns. As+++ Gerk Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work on every device in your house. I kept trying to get them to work on my car..that was a no go. LOL Super helpful even when I had minor problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad to have them on our side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the total tech team backing up ALL of our new purchases. It offers a little peace of mind in these uncertain times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service is totally awesome. i always purchase my electronics with a extended warranty. will purchase from you again. Thanks again for your service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with everything form Best Buy and they always help if anything goes wrong with it, including accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best ever!!!! Help with everything we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty around. I highly recommend it to anyone making large purchases. Like game systems or computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it, but it gave a poece of mind in case something wrong happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cracked screen on AIO desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought item home, unpacked and during a move the screen cracked. i brought to geeksquad and they replaced the screen without any questions! only issue was the time for repair. took about 2 weeks from the date i dropped it off to the time i received item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, peace of mind coverage for the just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to hook up my kitchen appliances and they did such a great job. I love how everything looks. They were fast and neat. Cleaned after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad warranty. I decided to add the coverage for my wife’s new laptop and have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year of coverage was a good value when compared to the cost of replacing my brand new PC if there is a power surge (my last PC was damaged during a storm and I did not have this protection).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased on Best Buy prime day and was a great value- would recommend Best Buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have teenagers and I get geek squad for all their stuff has been a life saver 2x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program and the great GEEK SQUAD help and advice. Would not buy any device without this, protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this. But it is nice to have the peace of mind if something goes wrong that I am covered. I will buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopefully we don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it!!! Use this warranty in the past and it really helped

    I would recommend this to a friend