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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,761 reviews
  • Rated 5 out of 5 stars

    Great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable service and comes in handy when their is tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for a while now and it has given me zero problems right out of the box. Running games smoothly on high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an excellent service and provides reassurance if something was to go wrong which is not typical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah card!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like it.who wouldn't want a chance to get one for the free?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myv on loves it, the bad part is he wants to bo on itvall the time. But we have set hours for his gaming time, the PC is nice very fancy looking n he hust loves it. He invites his friends over so they can come play wuth him and use it. Great deal great product n great price from black Friday. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats better than 1 year coverage? 3 years of coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably Honest and Pro-Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They discovered my items went on sale literally 1-2 days after I purchased. Did a return and repurchase which reimbursed me about $250 between the CPU and warranty. Would not have known this if they didn't catch it and tell me. Unbelievably honest and pro-customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need keep your devices protected so if anything happens your good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong.. it pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just call them and they will handle the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for refurbished! Awesome deal and worked very well in the past year since I purchased it! It was a gift for my dad and he's been enjoying it ever since. Fast processing and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I always get Geek Squad warranties on any device i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great to have on hand, i haven't needed it yet thankfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronic without an extended Geek Squad Service warranty. The Geek Squad and the servicemen are the best. They are truthful and don't mind taking time out for you and with you no matter how long it takes to satisfy the customer. They will work on your electronic item until it is fixed or replaced. Who wouldn't appreciate such great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to protect my investments if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took full responsibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how much I needed it until the Bluetooth adapter went out. Not only did they fix that issue, they completely fixed the entire computer when FedEx damaged it during transport. It feels good to not have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own computer. was easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Have not used it yet but geek squad has always been easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamingZone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to purchase. I bought the PC for my 10-year-old son and thought this was a great value just in case he spills something on the keyboard it'll be covered for the next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Patient and Courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a technical issue with the PC. For some reason it wasn’t turning on. The power button worked but the screen was just not illuminating. I took it back to the store and the Geek Squad was patient and courteous while I explained the issue. They offered to replace the item and it was delivered within 3 days. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for non electronics people witj gaming tee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

    I would recommend this to a friend