Customer Ratings & Reviews

I have never had an issue using my geek squad protection at best buy. it's genuinely worth it. they honestly do the best plus more to make sure you are overly satisfied. so honestly, I prefer to buy most of my electronic stuff at best buy even if it cost more because their geek squad protection is by far the very best. at least in all my experiences.

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

I highly recommend getting Geek Squad protection with any computer purchase, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

I refused getting this service before, because I thought it would be pointless. On one of my last buys I decided to get it on a whim and it saved my life, super easy to return an item that is not working correctly, I was able to swap it for a different item that I actually like. I would recommend this protecting service for any big or small purchase.

The Geek Squad associate explained how my desktop PC works. He was very knowledgeable.

It’s best to have geek squad services for all your electronic needs... trust me. It takes your worries away and it takes care of all your devices needs. Had all my phones repaired there... bought a new desktop and had all my files transferred by them. They took care of everything with no problem.

All in one. Fast computer, the screen is awesome. So far so good

Amazing computer for my kids who are in college and have online class. Would definitely buy again

I love the geek squad! I’ve heard great things about them and had to purchase myself!

Haven’t used yet but have in the past. Had good luck then.

Geek Squad is my hero! I can tap on there i-con & log them into my computer & they have the problems fixed within an hour usually. They clean up all the viruses & junk I no longer need & I don't even have to ask them. I just can't say enough good about Geek Squad. I would not be able to have a computer if not for them helping me & showing me what/how to use certain parts.

I love the peace of mind of the Geek Squad warranty. it is why I buy from Best Buy. my experiences of having support for my purchases years after I buy a high dollar item makes me very satisfied with theses warranties

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

Computer is perfect for my needs. So much faster than my previous one and much easier to use. Best Buys agents were so helpful and delivery couldn't have been faster. Thank you!

I have the peace of mind knowing my purchase is covered by the Geek Squad if something should go wrong.

I'm glad to know that the Geek Squad is there, if I need them

The peace of mind and the friendly and knowledgeable team is always helpful

Very good quality equipment with good financing options and great service and excellent guaranty service

Great service with the Geek Squad.................

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!