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Customer reviews

Rating 4.6 out of 5 stars with 3803 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,803 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to call yet for a problem. But nice to know that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped installed my TV pretty fast and showed me the walk through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I can't complain the price was perfect I will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick to respond to my concerns and addressed them immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have especially in you have little kids!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sad for BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this is better than their employees. I hope they will do what the service contract says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was a good idea to have since the computer was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service to have. It goes beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad they talked me into buying this it is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, east to connect to- what you need to have for any big ticket item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and assistance with repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have keeps your computer running reliable 1111

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. Best price for this level of performance for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know you have coverage on the stuff. you cant beat geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have. You never know when you're gonna need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, because you never know when something might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time, keeping updated you, very high exp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time, keeping updated you, very high experience and great jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time, keeping updated you, very high exp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time, keeping updated you, very high experience and great jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up work station for new student starting remote access to college

    I would recommend this to a friend