Customer Ratings & Reviews

I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

Insurance is needed with just about everything and this was optional to purchase. I did for a few more years. I feel confident they would be able to help me .

I don't always buy accidental protection but for higher priced items that could get damaged, I always do. I have to say it is well worth it.

I always put insurance on them because if they thear up it is going to be in the peroid I insured

love Geek Squad! We are sure to buy the protection for all our purchases

I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

They did a good job of explaining and are always nice and respectful and very patient with new comers of technology

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

Always a good experience with geek squad , highly recommend

Fast computer, fast shipping, open box buy excellent condition at a $200 value

Easy installation instructions provided and explained.

Always great to have incase something goes south, right?

You need this for those mishaps that happened The geek squad is very good at what they do and they've been friendly and they're very fast.

I had the best customer service from Best Buy employees

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

Geek Squad is worth it! Thanks for recommending to add it to the order!

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

I appreciate that Geek Squad together with Best Buy provides protection and mental clarity for my purchase! Thank you all very much!!! My new computer is AMAZING!