Customer Ratings & Reviews

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

Geek Squad service will always help you sleep better at night. Rest content knowing that the Geek Squad will be there if/when you need them. They are problem solvers, solution makers, and often saviors of a not-so-good going day. I would always recommend having this protection.

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.

I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

Recommend a protection for your computer regardless the additional cost

Haven’t used it yet but feel good we have a plan in case something happens.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

It’s an amazing thing to have because if something you’ve bought breaks you could fix it like it’s brand new

I purchased Best Buy's 3-year GSP to protect my recently purchased HP Omen 30L (5700G/6700XT) desktop PC! As long as Best Buy offers their GSP, I will always purchase them for high ticket items and not their TotalTech membership!

Best pc I've every bought, Great performance. Highly suggest to buy.

I dropped my computer and the screen cracked and half of it went black luckily i had protection on it and they sent it to get fixed no problem

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

Its good to have a warranty but best buy neglects to tell you that HP office a better warranty with in home service for 1/3 of the price. With geek squad you have to take it in

Nice to have peace of mind for the next 2 years that Best Buy will take care of my computer if something happens to it. It is simply insurance for your computer at an affordable rate.

I'm glad I have the option to have the assurance that if my product breaks, I can get it fixed for free