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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6500 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,500 reviews
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy electronic you never know what can go wrong. With the warranty you feel peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expecting a decent lifespan, but just in case SSD fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked immediately- there was no delay or weird struggle to get this to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, very well made and crafted to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace they give you with the geek squad knowing you have help if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks fixin my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my GS protection yet for the keyboard I bought but I'm sure they would fix it or replace with no complaint.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stay protected!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ADH plan is great for high value purchases, always worth it in my opinion.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great team

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store and Best Buy products, love coming in to just browse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the replacement and for the prompt service, including good care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, they are there when you need them at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad protection service is excellent. if anything happens within the time period best buy will replace the item with no question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection on all the products I purchase from BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this they really communicate and try to help out with everything they can thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Airon. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    Buy BUY Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad for my Passport 2TB External USB 3.0 Portable due to my first one crashed in three months time. I was sooo glad to had purchase one previous If they can't fix they replace unless you crack your TV screen then this warranty are useless I would recommend Geek Squad on certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for work from home definitely recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever reason, they replace or fix at original value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that I am able to take in my item if any accidents where to occur from the purchase date to the 2 year period gives me peace of mind. I have had this protection service in the past and from what I can recall the geek squad team was always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming keyboard works perfect. I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use this but it is a good service to have just in case

    I would recommend this to a friend