Customer Ratings & Reviews

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

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Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

Nice service and fast shipping also the product was very nice quality

Will definitely help me when i smash this headset over my knee

always use there service comes in handy thank you for it

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

This is worth it and gives you peace of mind. I'm glad I chose it.

The keyboard is good enough. No issues and I’ve had it for awhile now.

Great Quality surround sound. Came in clutch when my headphones got broken.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

I will always recommend this. I never purchase anything with out it!

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.