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Customer reviews

Rating 4.8 out of 5 stars with 6645 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,645 reviews
  • Rated 4 out of 5 stars

    The best part about purchasing a product from Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy runs very smooth loved it immediately best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order just gift your number without the time frame they look you up and replace at that point you can as it back on to the new so worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Khan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqaud is very knowledgeable and have a lot of experienced. They will work as a team to slove any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan!! Love this protection gives me piece of mind !! Always a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ez

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] of course I have geek squad protection- it's easier than the manufacturer that's for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Geek Squad is awesome and a must and I must say that the Hammond, LA location employees are the greatest!! They go above and beyond to help customers and get you the products and service you need no matter what. An excellent staff!! Thanks BestBuy and especially BestBuy Hammond, LA!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for everything. I will never buy something without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard that is not as loud when you are using the keyboard keys. It was a great addition to my son's computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, always good to have a warranty for life's accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacements, Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , had for 4 months now strong . Definitely Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

    I would recommend this to a friend