Customer Ratings & Reviews

If you are looking for one of the best warranties offered by a store, then Best Buy has the best replacement warranty in town. If anything goes wrong or bad with your product, they will replace it with a new one. If you no longer wish to keep or replace the product, you can get a full refund.

Recommended if you rage a lot or have children, protect your investments

They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

I always purchase the warranty when offered it has saved me so much money in the long run.

I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

Hopefully I won't need to use it but I have in the past. Only warrantys that I will actually purchase.

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

Super friendly staff and very helpful definitely coming back for more stuff!

My geek squad service is perfect I can trade any item I put it on with ease and even if this item is damaged which is even better.

I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

Went through alot of headphones where mic goes out. Get this so you dont keep buying headsets!

ITS ALRIGHT, I MEAN I DIDNT HAVE TO USE IT YET BC THE QUELWITY

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

I been wanting this for a while so I got it and I love it and I would definitely tell others to get it.

Never had an issue with the claims! Highly recommend people get the protection for expensive devices. Much easier than dealing with warranty claims with manufactures.

If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

Have not had to use but love having the extra assurance since the gaming keyboard is expensive.