Customer Ratings & Reviews

I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

Always get the protection, itll save you money!!!!

It is a must for any electronic, even if you decide you don't like a product, bring it back and put the money towards a different one, you can literally use something for 1-2 years then bring it back at 1 year 11 months and get a new piece of equipment. Awesome feature.

I used this keyboard when my damaged mechanical keyboard temporarily had issues. Great temporary replacement. Found a permeant home on a family members desk and has been flawless

Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

Its nice to have a safety plan for my items via Geek Squad

For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

Good keyboard very light and fast keys on point good buy.

always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items