Customer Ratings & Reviews

Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.

I had a small issue with the purchase but they replaced the headset when I told them about it. Very respectful and hardworking people.

That’s all, just got a new keyboard on the spot when the dongle was fading out. Could’ve been the keyboard or the dongle, but the value of the trade in let me get a solid alternative in store

For the most part, the keyboard is alright. It gets the job at the end of the day. There are are probably other products that prove to be better but for now, this one shall suffice.

Haven’t had use the warranty, but buying it was very easy, and I’m sure I’m in great hands

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

loved the protection plan and instant replacement for free when my headphones broke

Workers were there and wanted to help. Easy and transaction was smooth

Great value for comprehensive protection for my mouse.

Never had an issue that required their help but they were able to answer any questions I had

I you have a fragile, high value, item...Geek Squad 2-year protection is worth every penny!

If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

I always recommend buying geek squad service on times around $100 or more, preferably closer to $200. I like the no questions asked if there's something wrong with the item and you can get an exchange or in-store credit.

10 out of 10 this keyboard is really very beautiful and very comfortable

Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

I always recommend protecting your product with warranties on electronic products.

Solid keyboard for what the gf needed it for. The music functions work very well with youtube and spotify. Have not had any issues with it physically or connection wise.

The service was great and efficient! Definitely recommending this one.