Customer Ratings & Reviews

Words cannot express the way I feel about the replacement plan you can purchase through Best Buy. I add it to every purchase that needs one because you never know what can happen. Better to be safe than sorry

The agent they did a good job for the mounting my TV on the wall in my Bedroom I enjoy watching TV at night and the cords are all in the way

People are great they definitely know what they are doing!

I always get the 2 year warranty because it's really worth it incase of something going wrong

I had to swap out a keyboard in store due to an obvious design flaw. They didn't even ask me what was wrong, they just let me swap it out. Done. No questions asked. This plan paid for itself!

The best who doesn’t love a warranty, it’s a few year long and we all know technically now a days. Am I right!? Like cmon!

The Geeks are all incredible. A wonderful service!!! Love the emails updating what they are doing and the phone call on when computer is ready. They go over with you exactly what they performed when you pick up

I love the way the keyboard feels and sounds. The software is also amazing and the wireless dongle has no noticeable delay.

I am happy to have some reassurance that I can replace my SSD, in case anything goes wrong within the next two years.

It's a low enough cost that it's worth it. Good to have if you need it

Over all great service I was able to drop off my Xbox with no wait an with in 2 days it was finish and working good as now

My husband doesn't necessarily believe in warranties but I do and they have been beneficial for me to definitely purchase

The 2 year Geek Squad Replacement is an excellent deal for the solid state drive I purchased. I do not have to worry about replacing this drive if needed. Geek Squad stands behind their service and warranty.

Very cool warranty. Friends had bad experiences with Amazon warranty services so I will be sticking with bestbuy's

Overall this is a good drive for backing up files. Be warned, if you're going to backup large files, buy a couple of 40-60mm usb fans to keep the drive cool. The ventilation for the 3.5 inch drive inside the case is lacking. By placing a fan on both ends--one blowing air in, and one out--the drive is comfortably cool.

It's insurance, one of those things that is a total waste of money right up until it isn't. For a smaller product, I wouldn't bother. But for a high dollar and highly abused piece of tech (i.e., a Switch, portable console, nice headphones, etc) it can make your life a whole lot easier.

I normally always purchase additional warranty with electronics or really any purchase that costs over $100 or more :)

I have not had to use for this purchase but have used in the past. It is easy to use and smart to have.

Great product. Great service. Would definitely recommend 10/10

The replacement was almost magically easy, they didn’t have the exact mouse I wanted so they practically gave me store credit so I can practically upstage the mouse that broke.