Customer Ratings & Reviews

Very nice price for the peace of mind you get in case your item breaks. Easy to get the item replaced. I know, I had to use it!

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

AFFORDABLE BUT VERY DEPENDABLE, I POUND HOUR'S ON THE KEY'S AND STILL TAKING A LICKING. YOU SHOULD ALWAYS HAVE INS. ON ANY ELECTRONICS . JAMES B. @ MERCED, CA.

Amazing warranty if anything happen in the 2 year period they will replace it in heart beat no questions ask.

Great product. Great service. Would definitely recommend 10/10

love this keyboard, its my 3rd, at home and both PCs at office. had one go bad, just from excessive use and dropping but it was fully covered under my best buy extended waranty.

Really like the Geek squad protection on my device. Provides a lot of peace of mind.

I need a warranty because I brought this chrome book for a 5 year old i want her to learn how to take care of her stuff they always messing up something and she loves it

I bought this a few months ago and have not had any problems. It works great!

Great overall protection no questions asked and very friendly

Having the protection may not be worth it for some, but in regards to equipment/gear that I constantly (ab)use and depend on? Get the protection.

I always add insurance to all my purchases at Best Buy Any issues, trip to store and always a solution. Recommend it and encourage all to add it to your purchases. You won't regret it

The controller is fine but not suggestive for modern war fare games

This purchase is very worth it.It is very realiable and the service is good and fsst.

If you use gear at home and let kids touch it, you will find this a must have. Think of using for mice and headsets

I appreciate how comfy it is to place my wrists down and whether I have to type or just sit at my computer I can do so with ease

Very good keyboard my son loves it, he has alot of keyboards but this one is his favorite by far

Never hurts to have this especially as a gamer who might not be tooo careful around their electronics with the occasional snacking :P

If anything breaks they replace within the time frame no question asked it’s amazing deal

The peace of mind with GeekSquad insurance, is incomparable. Being made whole is an inconsequential process.