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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,522 reviews
  • Rated 5 out of 5 stars

    great add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not used it yet just trying to learn everything i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love there customer service. Always happy to take care of you..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful to have the option for tech support. I usually purchase the 2-year replacement option in case any of my devices break after 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! This is the best plan for the money. PLEASE as always, be sure to read all paperwork about returns or replacements before you sign…., which I did. And it was a great decision on my part. I had a high priced item that failed within two weeks of purchase. IF I hadn’t had this coverage, or coverage for the geek squad to come out and check the item… I would have lost all my money on the one item, and then some. Repairs, if possible, would probably have been expensive. But because I purchased this plan along with my membership… IT SAVED ME HEARTACHE! Thanks Best Buy, for standing behind your coverage snd products. RECOMMENDED If you can afford it. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with geek squad ever. They’re usually really helpful with what I need, and if the product isn’t repairable they’ll give you a gift card for the value of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this. Wasn't too sure if I had a faulty product but easily can replace it without worrying if Best Buy would accept the original product I bought. I feel more comfortable buying this than risking getting a product that could be user-blamed and not get a refund/exchange. I'm normally not the type that goes to costumer service so it eases my worry knowing I'm guaranteed to get an replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product warranty for my headset got the 3 year warranty always get the warranty on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work long hours and unfortunately have to type a lot. This keyboard helps me do it without my hands/wrists/joints hurting too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad when I enrolled in my first cell phone plan, the custmer service still outstandingvway back then. My son surprised me and had a new stereo installed in my truck . All the products i have purchased I used GeekSqaud on every large ticket item. Fililing a claim is very easy and helpful customer care team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service with attention to detail. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work mouse. Comfortable and side scroll is useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, slightly pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a user of mechanical keyboards and this keyboard seems very good for those who need a good quality product without spending too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for you and for me to use this in case of any faulty damages or unrelated things that can cause damage to your equipment for you to return and get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming keyboard and mouse bundle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best keyboard and mouse bundle out there. I used Logitech before, but I think Corssair's one is better. You can get it without hesitation. btw The standard version is cheaper now! I Would recommend getting the standard version as you will get a full-size keyboard. It's only $75 now at BestBuy. https://www.bestbuy.com/site/corsair-k60-rgb-pro-full-size-wired-gaming-bundle-2021-edition-m55-rgb-pro-mm300-mouse-pad-black/6479093.p?skuId=6479093&ref=212&loc=1&extStoreId=369&ref=212&loc=1&gclid=Cj0KCQiA6NOPBhCPARIsAHAy2zA0JAgpjkgiYQ1LLv3RWeE_8csprfyFELnDxAuOvWOudM4yAkTxzwgaAoIZEALw_wcB&gclsrc=aw.ds

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    mixer is great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it if you have 2 devices you want to listen to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My item was replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was awesome. I got the protection plan for my headset and after almost two year, my headset broke and it was replaced for a new one. I totally recommend the plans offered with your purchase.

    I would recommend this to a friend