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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 6,544 reviews
  • Rated 3 out of 5 stars

    Have not had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to try to avoid using this but hopefully if I do, I will have no problems getting the help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but I'd rather buy a new product then wait for geek squad to get back with my repair

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it. Thankfully, everything worked as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this keyboard except the letters continue to wear off within a year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this protection plan was purchased in the event something went wrong with this product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Didn’t work for me

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the feel of this item so returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Coin flip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very pick and choose on things they can truly help you with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really woth the extention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covers two years until you use it. If you use this to replace the item the new item is not covered. This does not cover the purchase, only the item purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent keyboard but does not last as long as you would expect. Parts wear out to fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad for Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful, every time I buy a product at bestbuy, I always buy geek squad insurance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard was ok nothing special about it that made it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, have not had ot use it yet, but it seemed like a good deal and they are close to the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protecting for 3 years to protect a 50 dollar pair of headphones so hope it works out lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Going Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset quality wise, but the battery for me is a letdown. I would charge it overnight, to die within an hour after starting to use them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needed it after 3 years, not 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use this for my logitech mouse for which I bought the replacement service. I now need to replace the mouse after 3 years of use, but am outside of the two year window.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    why and why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should stop buying these because i never use them or forget i have it. but i keep buying them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protection/keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good thing to have when purchasing any type of electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty, take what you will from it. haven't had to use it quite yet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know till I use the service but I have not used any of the Geek Squad Services on any item bought from Best Buy yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and he use it everyday with no problems

    I would recommend this to a friend