Customer Ratings & Reviews

Not as nice as I would like it. Smaller hands will struggle.

Great good recommendation would recommend to s friend anytime

We shall see if it is worth it once I need to register a claim.

Nice product!!! Easy to use for little & big kids!

Over all It’s okay but I dislike it needs batteries

Too small nice for a small hand not that comfortable

Its warranty, Hopefully I dont need to use it and rate it

Not worth the money. Does not replace accidental damage. The only reason I gave it two stars is because they gave me a full refund. Rather just use manufacturer’s warranty.

Electronics will eventually fail. It is just a question of when.

They never have anything in stock and their selection is pathetic. Never again. Geek Squad has always been the worst of the worst. It's no wonder that Best Buy is teamed up with them. Worse than useless.

I’m not sure what these guys really do guess we will never know

Didn’t really like the controller and the clickyness of the controller is very weird.

When to the store to claim that the WD fall and break. The customer service reply that the memory isn't cover by the accidental fall cover under the warranty. Not very happy with the reply by the best buy customer service representative.

great i broke my headset and they replaced it because the ears were not working

You buy these services thinking they will make things easy. At the end of the day they just make you jump through hoops to identify an issue you tell them about.

Horrible gaming keyboard might want to try something else

I didnt realize this requires a USB device. Now a days laptops are short of USB ports. And this requires one .

I haven’t had to come in to get my headset fixed nor changed for a new one because of how busy I am

It has such short singal even right in fornt of like 5 feet keyboard wont connect but mouse is great for 25 feet thru walls

Hard drive died last week in MacBook. Hard drive Diagnosed as defective by Apple repair technician. Attempted to get hard drive swapped out by Best Buy geek squad. Became so frustrated with technicians and their process that I just gave up. Easier to just pay Apple technician for a new hard drive than to schedule a consultation in their store at an inconvenient time to attempt to get hard drive replaced. Don’t know why I did the geek squad thing anyway.