Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Change format with dates for support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call BBB on them because they tried to give me the date of purchase as my start date when I hadn’t even received the product. How you doing technical support on merchandise that hasn’t reached the customer yet. They definitely need to fix that and I’m not the one for games!
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Support for the 'protection' is non-existent and should just replace the damaged item when brought in, not make you wait months for a repair that they don't even do before crediting you back what you paid as opposed to replacing it.
No, I would not recommend this to a friendUsually not deeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't end up needing it, waste of money. I forgot to read the box and look at the warenty from the manufacturer. Always look at the warenty from the manufacturer before buying this.
No, I would not recommend this to a friend
Geek squad protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service would recommend anyone that is looking for protection
I would recommend this to a friendNo replacement keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy allows you to pay for protection thru progressive leasing and then won't honor your protection plan
No, I would not recommend this to a friendNot Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still unsure why the protection plans are so expensive plus there useless for 1 year due to manufacturer warranty so one year goes to waste I do jot recommend this protection plan
No, I would not recommend this to a friendDidn't mean to buy it, and no return option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want this, and have no option to return it without returning the disk that they slid this in on. I guess I just paid an extra $50 for a $200 disk. Nice.
No, I would not recommend this to a friendmake sure you lookover if you actually want this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought on accident and didnt realize I had bought the replacement.
No, I would not recommend this to a friendWaste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't replace my item so the offered me what they considered current retail on it but that wasn't enough to replace it elsewhere. Totally useless, never again.
No, I would not recommend this to a friendService plan added on without my knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not purchase this intentionally it was added on without my knowledge at check out and when I tried to cancel after order placed was unable to . Beware of service plans add ons!
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these guys would be more helpful honor and explain more about this is a joke not worth it
No, I would not recommend this to a friendGlad it was free
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights suck they don't light up the keys just the room
No, I would not recommend this to a friendNot Worth Ghe Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only a good value if you need a direct replacement for a damage item. They will not attempt to retrieve any data from a hard drive which was the only reason I purchased this.
No, I would not recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I been calling about the replacement keyboard I never received in the mail and they keep transferring me to different people and they can't solve my problem g
No, I would not recommend this to a friendone time warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a one time warranty and it doesn’t say that any where
I would recommend this to a friendWorst product ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst headphones ever. They heat up after a while and hurt my ears. Unfortunately trying to figure out if I can return them and get my money back.
No, I would not recommend this to a friendGreat when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned three of these and all 3 ended up with the same issue. Double keystrokes at random times on random keys.
I would recommend this to a friendSad face
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rip off not worth it anymore this used to be amazing now it's rubbish
No, I would not recommend this to a friendnot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took the replacement for my mouse 2 months to get to me because of the appropriate authorizations, even though it was under the 1 year warranty
No, I would not recommend this to a friendEasier to replace a broken item with cash than use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use. Judging from the store I visit Best Buy needs some new geeks.
No, I would not recommend this to a friend