Customer Ratings & Reviews

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

The service is great! No worries about future problems

[Employee of bestbuy] The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

2nd one I’ve bought and it’s still working like a pro

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

Great product. Easy to clean and very reliable. Need to get another one for home use

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

Geek Squad is worth the money and Best Buy delivers quality customer service!

The agents were quick to replace the faulty product and were eager/ happy to help!

Great product I would most definitely purchase again

Always replaces the item when it malfunctions! Staff is very friendly.

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

Always easy to exchange broken mouse. .