Customer Ratings & Reviews

used the replacement plan in past and it was great

Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

Good to have they will cover any damage that happens to the controller whether it be physical or internal.

Great keyboard and easy to find at the store able to connect easily and super long battery life

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

The people in charge explained how the protection works and gave me a guide that highlighted the process to use the service. I'm confident but you can never be too careful with tech

My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

[Employee of bestbuy] Always love getting protection with the ease of just going to the store with any issues I may have

The Best Buy employee recommend to me to buy this protection plan, and she said just print the mouse and headset if they are not working well and they will replace for free for 3 years plan, this is not a bad deal to for $10.00

great service and replacing stuff is easy. always recommend getting geek squad protection

helpful technicians that know your needs and problems when you come across them.

Reasonably priced and since I bought it for a computer which is a gift, this makes it an more valuable gift. Especially since I bought it for a crazy psycho who has a temper and will likely break the touchpad like she did last time. Physical damage warranties work well for us. Send help along with a dustpan and broom. LOL

They helped us replace the item in store. The associate was attentive

Who can go wrong with a little extra insurance on your newly purchased tech !

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

Geek squad has save me so much in the past so it only made sense to continue to protect my products with geek squad. The geek squad at my local Best Buy is so well trained and they have excellent customer service and don’t give me issues if I come across any with my products. Worth it for peace of mind if anything.

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective