Customer Ratings & Reviews

They helped pick out the best headphones I needed!

I saved $80 thanks to geek squad and I don't have a lot of money left.

[Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

Nice to have just in case. Hopefully won’t need but…

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

Warranty is always nice to have. Especially on electronics.

Good for typing and gaming. Happy with this product

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

[Employee of bestbuy] Best keyboard ive felt ive used in a long tune. Small, slim design makes ut look nice wirh my pc setup and tbe flat keycaps makes typing feel much nicer.

So helpful and so kind to offer this service to customers!

This is well worth the money. I've used it so many time not only for the computers but for kindles and portable DVD players. It saves you hundreds of dollars and Best Buy recommend that you bring your devices in annually even if there is nothing wrong with them to have them checked and cleaned up.

A must have for electronics, geek squad makes it hassle free and fast when you need help

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

The service was able to replace my damaged VR. People are friendly and helpful!

Always a good choice to add this better safe than sorry

As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.