Customer Ratings & Reviews

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

great very helpful and fast! didnt wait in line too long and got my questions answered

Love the protection plan!! Enjoy it so much the price of mind protection !! Absolutely must have when purchasing!!

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

This was what my son requested as a gift for christmas. He loves it

Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

Best service no questions asked just replaced and pay the fee and your good to go i love it

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

We're awesome and quick.on my products I really like their service

Staff really helpful in finding my product. Shout out to them!

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.