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Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,530 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better plan than you find elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection, but this plan is great. Full replacement even if it just breaks, and you can buy new protection to cover two more years. Saved me lots when my son is just hard on things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very knowledgeable and kind. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on top of it. Great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never need insurance until you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them with this purchase yet, but just knowing I have them on standby is all the piece of mind I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your funds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great quality and good sound and a awesome

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2Just a wonderful keyboard ***********************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a peace of mind having these services. I totally recommend this.

    I would recommend this to a friend