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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,659 reviews
  • Rated 5 out of 5 stars

    No hassle replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it just in case something happens I have not had to use it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for when i have issues. Thanks for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We protect everything we buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use the GSP a handful of times due to accidental damage. I’ve never had trouble warrantying an item, I’ve had to use it on controllers and mice over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Gaming Keyboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for xmas and he loves it. Hes been askint doens keyboard for his PS5 for a while. Its compatible and works good for COD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for Photographers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good quality, highly recommend!!! !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when combined with iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this keyboard along with the iPad Pro in place of a laptop for her work in ministry. She loves it! She has yet to complain about not having a laptop. The combination allows her to do everything she'd want to do on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming keyboard that my wife loves. We are a huge gaming family and needing a great keyboard is a must. Bonus is that we get geek squad protection on it as well.

    I would recommend this to a friend