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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,522 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the protection. I bought the protection for headphones I got for my brother and he used them all day everyday. Needless to say they were beat up. I went to get a refund or another pair and geek squad was quick to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is like no other and no one is even comparable. Best Buy is the only place to buy your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been so helpful all around in my experience with Best Buy. I have inquired about and used services for many devices. Diagnostics, warranty and repair as well as their refurbished items all come back excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan gives you a peace of mind, if anything were to happen I know they've got me covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves My Wallet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very rough on my products. But with the accidental protection plan I don't have to worry about it. They're always so friendly when I come in and extremely understanding. They never make me feel ashamed or embarrassed of any incident that brings me in there! And for the price it is absolutely worth it! I love The geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has came in clutch so many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad warrenty it’s simple and easy to return or swap your items if they become damaged or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents ive worked with have done me wonders in regarda to assisting me with troubleshooting my headsets and especially my pre-built pc start up issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired RN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time with no problems noted. Would recommend using this service to all. Very happy with the item purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go in to Best Buy the geek squad are quick to assist me and help me make the right purchase decisions. They’re greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/geek ins coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always worth buying coverage for your items, even if you dont use it you never had to worry about being on the bad end of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carl’s Gaming Cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and has given me peace of mind knowing that in the event of malfunction my items will be replaced or repaired. That’s one reason I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Reliable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan has given me complete peace of mind knowing that if anything unexpected happens to my device, I’m covered. It’s reassuring to have trusted experts ready to step in if needed. Even though I haven’t had to use it yet, just having this protection makes me feel secure about my purchase. The Geek Squad reputation and support really add value to my tech investment. Highly recommend for anyone who wants worry-free coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad protection to all me electronics, it is the best thing out there. If something happens to my product, they fix it free of charge or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i want 400

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't use this product yet sorry but i cannot give you a feedback BUUUUUT i want those 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always pulls through! In my experience they are a very dependable company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never won anything, I hope I win something with your store, I love your products, I always shop with you

    I would recommend this to a friend
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