Customer Ratings & Reviews

Keybord is incredibly clean, with a sleek look. Mouse functions well with 2 extra buttons on the side too!

Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

I've used the 2 year replacement for most of my peripherals. Never had an issues replacing old products. Good value.

pretty good service helped me a lot with my product

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

I brought this a few years back for my son and he absolutely loved it. I recommend this purchase.

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

The service of the Geek Squad members was excellent. They were on time, performed the installation exactly as I desired, made sure that I was comfortable with the unit, and cleaned up after themselves.

You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

Very happy with it saved me lots of money on new purchases and protection plans thanks best buy

Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

I have not had to use their service yet, but it is nice knowing it is available

Who couldn't use a replacement policy when something you've paid for stops functioning?

bestbuy warranty is one of the best warranty out there. no one beats it. 100%

Is exactly what it says it is, no issues so far, good product

Just had to use this for the first time. Had some pixels die in my monitor I had just bought in may of this year. I called to see what my warranty would cover expecting the worst. Instead they were amazing! And super friendly and easy to deal with!