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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6531 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,531 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good never had any issues with them and they are very friendly and get any problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice people to work with and also they understand your problems and also they are good works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been great and smooth on helping me with a damaged item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been great and smooth on helping me with a damaged item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and simple, they barely asked any questions and got the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my Corsair scimitar mouse and was so thankful I had the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get, reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but I'm glad to have the product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard/Mouse Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend i'm always having to replace my Mouse and keyboard from time to time because of them falling on the floor sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never think you'll need this until something happens. I had to replace a set of headphones and thank goodness I added the replacement warranty. No hassle, just pick out another one and off you go...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the only warranty plans I still buy. If they can’t replace it they’ll simply give you your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful service with minimal hassle when replacing broken device or needing consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son owns lots of keyboards and he really enjoys this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad pricing at all and definitely comes in handy worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties, never want issues. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone wouldn't get the geek squad insurance. Nice to have the piece of mind to take it straight to best buy and get things taken care of if you have a problem. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend