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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6595 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,595 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yup

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love it. It fits perfectly in my hand. Wow … what a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a no brainer if you value your stuff. Whenever I’ve had to use it, I have gotten a replacement the same day without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, just in case something happens.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just think about the future of you are gonna have kids or pets that love to counter surf, it’s a good way of knowing they will replace it no questions asked. Anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy...BEST Buy provides the goods...my lean to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolves every problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is the best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten it yet but had the honor of using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Geek Squad is awesome and a must and I must say that the Hammond, LA location employees are the greatest!! They go above and beyond to help customers and get you the products and service you need no matter what. An excellent staff!! Thanks BestBuy and especially BestBuy Hammond, LA!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are awesome and worth every penny

    I would recommend this to a friend