Customer Ratings & Reviews

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

[Employee of bestbuy] they gave me store credit that never expires so I could buy the replacement!

This keyboard is nice and flows good they keys respond good as well

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

Accidental protection always good to have. Never used it

Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

helped me change my damaged product very quickly and it was a great experience

Worth it if the value is over 100$ protection is a must.

I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

Reliable services as advertised, experts in problems and finding suitable solutions that keep the best interest for all to assure a functional device as advertised be repaired and or off all fails maybe replaced or receive a credit back if the rare occurrence that it may not be fixed to its stock condition/performance. Always recommend Geek Squad to all!

Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

Absolutely have to have this for all your electronics.

[Employee of bestbuy] worth it if you have 2 devices you want to listen to.

I love the best buy warranty, gives me a piece of mind that for almost any reason my product stops working I have a solution.

I used this when my Razer - Kraken Wired 7.1 Surround failed at 18 months, which I knew it would since it had the mute and volume control on the line, which is where every headset I've ever had that was setup this way failed. I took it back to the store and they gave me a store credit, no questions asked. Well worth the money for wired headsets since these will usually fail in under 2 years.

Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long