Customer Ratings & Reviews

My sister loved the keyboard so much and she’s happy with the lights

Excellent customer service, and quick responding to product issues.

So far so good. Have not used it yet just trying to learn everything i can

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

[Employee of bestbuy] Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

I use it for anything like hardware or software problems, the warranty is a pace of mind

I absolutely love my keyboard. It is so pretty and love the lights

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

[Employee of bestbuy] Geek Squad Protection is one of the best extended warranty plans you can get, and not just from Best Buy. You get support and repair/replacement guarantee!!!??!? Doesnt get any better than this.

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

I love it and it works perfectly as a replacement for the work keyboard that finally died. We went in and were told that Best Buy has an old tech buy buck policy so we plan to take advantage of that the next time its offered so we can upgrade the rest of our old computer equipment.

Never any issues with Geek Squad. Always recommend having them. I surance is great.

I've never had to use the Geek Squad repair services because Best Buy sells high quality items.

[Employee of bestbuy] I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

Has always been a super reliable replacement policy

This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

Love there customer service. Always happy to take care of you..

[Employee of bestbuy] Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.

[Employee of bestbuy] Great value, and peace of mind. 2 years of protection, no questions asked.

The Geek squad services was very nice and professional.