Customer Ratings & Reviews

good guys, helped me pick out a good headset, thanks!

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

[Employee of bestbuy] I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

This was a great standby keyboard and mouse. However, replacing batteries was getting to be a pain. For the price, it was ideal.

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

These guys are so knowledgeable. I trust their opinion

Always very helpful and kind, knowledge and very quick to fix the issue.

I purchase this for all my items and Best Buy works with me anytime I have issues love it!

Replaced my broken headset in a timely manner. Offered credit towards another headset in value of what I paid for them. Definitely worth the purchase. Got geek squad on my new headset as well.

All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

Geek squad has always been helpful every time that I've needed them, so I continue to purchase these protection plans, hopefully I won't need it but if/ one I do, I will be grateful that I have

Rarely have I had issues with products purchased from Best Buy. On those occasions when I had to use my projection plans to resolve a matter, Best Buy’s service personnel responded quickly to address my need. They have been courteous, prompt and always well prepared. This service is well worth the cost for the return on the investment.

I love my accidental geek squad replacement plan! Whenever I want a new headset, I just turn my old one in and pay the difference if needed. So amazing!

glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

I love this two years accidental replacement membership this is amazin. Sometimes things happen give yourself the peace of mind especially if you have a little one sometime accident happened but having this product will save you a lot of money

2-Year Accidental Geek Squad Replacement is amazing. I'm able to replace my electronic if damaged in 2 years. What more can I ask for?

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.