Customer Ratings & Reviews

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

This is my second Logitech Keyboard. My only issue is for some reason over a period of time the keys wear away. I wish they would come out with some sort of protector that would go over the keys to protect them from wearing.

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

Without spending an arm and a leg, these are best bang for buck. Good bass, can get pretty loud if you try. Dont need a lot of space but if your setup is very tight and compact, smaller speakers would probably be better

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.

Always replaces the item when it malfunctions! Staff is very friendly.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

Great product. Easy to clean and very reliable. Need to get another one for home use

Geek Squad is worth the money and Best Buy delivers quality customer service!

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free