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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6655 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,655 reviews
  • Rated 5 out of 5 stars

    mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always love getting protection with the ease of just going to the store with any issues I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people in charge explained how the protection works and gave me a guide that highlighted the process to use the service. I'm confident but you can never be too careful with tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for product we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty's any where

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and replacing stuff is easy. always recommend getting geek squad protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Replacement Warranty | Worth It?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is great, love the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It means what it says- replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped with the Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us replace the item in store. The associate was attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must For all tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can go wrong with a little extra insurance on your newly purchased tech !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headphone assist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped pick out the best headphones I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee recommend to me to buy this protection plan, and she said just print the mouse and headset if they are not working well and they will replace for free for 3 years plan, this is not a bad deal to for $10.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got $86 store credit by returning my headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved $80 thanks to geek squad and I don't have a lot of money left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. Hopefully won’t need but…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy returns, cheap and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for a bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always nice to have. Especially on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great with their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and since I bought it for a computer which is a gift, this makes it an more valuable gift. Especially since I bought it for a crazy psycho who has a temper and will likely break the touchpad like she did last time. Physical damage warranties work well for us. Send help along with a dustpan and broom. LOL

    I would recommend this to a friend