Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6628 reviews
(6,628 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy travel keyboard and mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to travel with laptop. Works great and easy to pair.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Retired and Happy Best Buy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacement or repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service very quick and reliable definitely would use it again
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit expensive but worth it for expensive tech item
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to everyone and all folks who want some nice
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful for when i have issues. Thanks for the service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, good quality, highly recommend!!! !!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
The best part about purchasing a product from Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must purchase for any item purchased at store. Very happy with the ease of use and very convenient
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t forget to get protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get geek squad protection. It’s a must for all electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection, itll save you money!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad protection! I will always use them when I make a purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never need insurance until you need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, helps me stay covered for two years. I appreciate this service provided by Best Buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
