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Customer reviews

Rating 4.8 out of 5 stars with 6628 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,628 reviews
  • Rated 5 out of 5 stars

    Easy travel keyboard and mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to travel with laptop. Works great and easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement or repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service very quick and reliable definitely would use it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit expensive but worth it for expensive tech item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone and all folks who want some nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for when i have issues. Thanks for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good quality, highly recommend!!! !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best part about purchasing a product from Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase for any item purchased at store. Very happy with the ease of use and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. It’s a must for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, itll save you money!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection! I will always use them when I make a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never need insurance until you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, helps me stay covered for two years. I appreciate this service provided by Best Buy

    I would recommend this to a friend