Customer Ratings & Reviews

I love the fact that the geek squad warranty is so much better now! It used to be ok but now for any reason, even if my own dumb fault, they will replace it! You can accidentally spill water on it and will be no big deal…just take it back with your warranty!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

I always purchase Best Buy's 2-Year Accidental GSP (Geek Squad Protection) whenever available for any electronics purchase. The GSP covers any mechanical and electrical failure as well as accidental spills and/or drops. I highly recommend it!

Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

I have yet to use this aspect of my purchase but i have had great experiences with Geek Squad previously with a laptop.

Amazing mouse would only like to not have the side panels peel off. GET THE GSP!!!! If the side pieces peel off as it did on mine you can trade it out for a new one, but the mouse is extremely comfortable for me. Great for long hours of hw or gaming.

I put geek squad protection and accidental damage and handling on everything. with a dog that has a very waggy and dangerous tail, it is nice to know that when her excitement might mean the death of my electronics, but not the death of my wallet

Who doesn't love knowing there product is protected! No brainer to add this protection when it covers accidental damages that may happen. Well worth it and Geek Squad has always done a great job taking care of us.

They were pretty helpful, and I didn’t have to wait much!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

A must purchase for any item purchased at store. Very happy with the ease of use and very convenient

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

Very useful mainly when you are clumsy with your electronics.

best thing that best buy could have ever done for there customers

This keyboard and mouse has been easy to use and install. I recommend you keep your wired mouse and keyboard around for when you pc locks up and you need a wired set to get into

Purchased this to protect headphones purchased as a gift.

Great value, helps me stay covered for two years. I appreciate this service provided by Best Buy

I like to use a wireless keyboard and mouse for my desktop computer because I can sit on my couch instead of in front of the desk. This works well.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.