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Customer reviews

Rating 4.8 out of 5 stars with 6628 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,628 reviews
  • Rated 4 out of 5 stars

    They helped my broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value good, good for protection value of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick solution, great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this keyboard when my damaged mechanical keyboard temporarily had issues. Great temporary replacement. Found a permeant home on a family members desk and has been flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a teen. Works as advertised. Keys are very clicky so a bit loud but the keys are smooth and mouse has some weight to it . Not the fastest option but functions well for the price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with gaming headphones. Hope I don’t have to use it but I love that I have it. I have used it in the pasted with other purchases. If they can’t replace it with the same thing they upgrade to the next model. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yup

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love it. It fits perfectly in my hand. Wow … what a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, and worth the price. Would buy again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommended for peripherals and expensive devices.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with the claims! Highly recommend people get the protection for expensive devices. Much easier than dealing with warranty claims with manufactures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quality. Very fast and reliable. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan works great with best buy i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced many items using the accident replacement service and I can't recommend it enough, especially if you are clumsy.

    I would recommend this to a friend