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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,659 reviews
  • Rated 5 out of 5 stars

    Extra Insurance to protect electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase to provide additional insurance on your electronics just in case something goes wrong & needs to be replaced!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, just in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s good for the in cases, but I’ve not had to use the service but a couple of times. Each time they solved the issue or I was refunded my money. I just like knowing it’s there in case something happens.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad service is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very knowledgeable and kind. Would recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard was a good keyboard was used alot so keyboard keys started to stick. Overall this product is good and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave hooked me up with no problem ever thinking I needed best buy had it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and peace of mind to have in case of accident on a product that gets used frequently good to have extra protection feel good about my purchases great service and happy to be helped out in a time of need thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Great Time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is always fast and efficient! Best Buy is mt fav dpot to save money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work here. Its great i loved those guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Service is it essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Don't pass this up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use this for the first time. Had some pixels die in my monitor I had just bought in may of this year. I called to see what my warranty would cover expecting the worst. Instead they were amazing! And super friendly and easy to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance changed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Bestbuy insurance! Now it's changed to a yearly fee? Or is it the yearly fee and another charge for the Indians now?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Everytime my replacement is about to run out, I come in and upgrade and it saves a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly confirmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with using the warranties so I usually end up getting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit expensive but worth it for expensive tech item

    I would recommend this to a friend