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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6667 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 6,667 reviews
  • Rated 5 out of 5 stars

    Warranty/geek ins coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved my butt all the way on having to shell out for new gear 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy buy buy buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. ALWAYS. It’s a life saver. We’re buying electronics and they do sometimes break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have if you're buying any tech products from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable just in case you are a little clumsy just like me. Totally worth it. I got it for my headphones and it really saved a lot of money for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because electronics aren’t built like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carl’s Gaming Cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and has given me peace of mind knowing that in the event of malfunction my items will be replaced or repaired. That’s one reason I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I’ve ever made in my life was getting this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad protection to all me electronics, it is the best thing out there. If something happens to my product, they fix it free of charge or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents ive worked with have done me wonders in regarda to assisting me with troubleshooting my headsets and especially my pre-built pc start up issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did very well, with from the time of check in, even when leaving it from the 24-48 hour processing time. It actually only took them less than 24 hours to text me back to tell me it was time to pick my computer up and the new software was ready to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aloha, If you included your service warranty with geek squad with an item you purchased from Best Buy, They never fail you, they will go far to help you get what you need. I know Geek Squad for years, they fix almost anything and everything. If you’re having a hard time they will be able to help you. If you have any other question they would be happily able to assist you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go in to Best Buy the geek squad are quick to assist me and help me make the right purchase decisions. They’re greatly appreciated.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LATINAS

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] THIS THING IS PRETTY COOL MAN I LIKE IT SO MUCH I CAN GET STUFF BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need any services down on you gaming pc this is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is like no other and no one is even comparable. Best Buy is the only place to buy your electronics.

    I would recommend this to a friend