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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,618 reviews
  • Rated 5 out of 5 stars

    warrantee service A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very very helpful, clear explanations, it all works. Who could ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, that need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable. The agents are friendly and helpful. I recommend Greek Squad. I have used it several times for home services and in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great. I once had to replace my headphones and Geek Squad was there to assist me in my needs. I believe you should consider getting this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would honestly recommend you to get a warranty with any item you purchase from Best Buy it's a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes . Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend they replace it for free no questions. Buy this if your asshold child has talked you into a 200 dollar keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have contacted the Squad, all agents have been the most helpful and friendly representatives for your company. So glad I purchased this service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    cheaper then buying a new one

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to protect your items is always nice who knows what will happen to it in a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has reliable protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year protection from Geek Squad is awesome! If you break it, they'll guarantee you a fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped my don with his computer and gaming. He was able to set it up and use it with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functional keyboard but I wish there was more RGB since it's only 75%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad my own review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i won’t need this anytime soon lol but I’ve used them before in the past and it’s great really no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, price is right. Was available immediately, not much more to it than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard love it my son uses it for gaming and searching and he's in love with this keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can replace your item or get a refund if it’s broke or worn down from use. The Replacement plan is 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works well. I’ve dropped it tons and it hasn’t broken at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it , but glad to know i have it if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Accessories Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing accessories fir my kids gaming I’ve have found the extended warranty is worth it if you just use it once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know I have this, because you never know what could happen

    I would recommend this to a friend