Customer Ratings & Reviews

I recently brought my remote to Geek Squad at Best Buy for warranty service, and the process was smooth and efficient. The staff was professional and knowledgeable, ensuring my issue was addressed promptly. I appreciate their excellent customer service and would confidently recommend their services to others.

Very useful and helpful I have siblings who break my things

Came in clutch when my headset broke and now I dont need to pay for new ones.

Highly recommend using Geek Squad, I've used them for consoles, laptops and so many more products that I needed help with, they're usually extremely helpful and get you set up quickly.

I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

[Employee of bestbuy] Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

Affordable price. Ease of mind in the event of an accident to my tech

I've needed to use this many times in the past. It saved me tons of money instead of replacing an expensive electronic out of pocket.

Geek Squad has actually been the best value of any service I've ever used in the "warranty" category I guess. You can't beat the service offered or the ease in which it is to get a replacement. Headset cord shorting out? No worry Geek Squad got you! Controller going cattywampus? No worry Geek Squad got you!

[Employee of bestbuy] It is a good insurance plan for a person who does gaming in their free time. If anything goes wrong, I can just get a new one.

[Employee of bestbuy] I love geek squad protection it really helps when you need to get a replacement after you keyboard breaks

Love this gaming keyboard!! An awesome gaming keyboard is your gateway to an immersive gaming experience like no other. It's more than just a tool; it's a weapon in the digital battlefield. With customizable RGB lighting, tactile mechanical switches, and dedicated macro keys, it's a symphony of precision and style. Every keystroke becomes a seamless extension of your intent, delivering lightning-fast responses and unparalleled control. Whether you're executing complex combos or embarking on epic quests, this keyboard is your trusted ally. It's not just a peripheral; it's the heart of your gaming rig, unlocking a world of possibilities and ensuring victory is always at your fingertips.

I've never won anything, I hope I win something with your store, I love your products, I always shop with you

Love this it’s great and convenient to have! I highly recommend it

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

i haven't use this product yet sorry but i cannot give you a feedback BUUUUUT i want those 400

I had this on my laptop, and even with the struggles geek squad helped look up my item and found it and after attempting to fix it, instead of saying they can't help, they gave me a FULL REFUND in store credit. So nice

It certainly saves you money in the long run if you are buying something you are going to heavily use! I get it pretty much with anything I buy from Best Buy!

[Employee of bestbuy] I protect everything I can! Geek squad has saved me so much money through the years. Cant recommend it high enough!

Funcionó a la perfección. Cumplió su función. Lo volvería a comprar.