Customer Ratings & Reviews

Geek squad protection is a must for products you want to keep alive. Don’t take the gamble and just insure the things you love.

Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

We decided to get the extended warranty on the external hard-drive, because it will be used mostly for music storage. So I would pay the cost whether used or not to get about 10yrs total out of the drive. Seagate actually has great reliability out of their external hard-drive units. So it's a personal choice ... I would still recommend for electronics today.

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

Great item to have, glad they offered it to me!!!!

I honestly thought this product was alright when looking at it in store but after using this keyboard at home for my gaming/comfort experience may i just tell you, you will never regret this product it is an investment of a lifetime when writing my essays to my gaming experience in Minecraft, etc 100/100 hands down beat experience in my life and thats coning from a gaming enthusiast

If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

Geek Squad always pulls through! In my experience they are a very dependable company!

[Employee of bestbuy] Keyboard and mouse work exactly as they should. No complaints.

I purchased the extended warranty with no regrets. Was no issue to return for store credit 1.7 years after I purchased device.

I would recommend this protection plan for any Electronic purchase. Never know when you might need it

So glad I purchased the protection! It’s worth the extra cost It allowed me to replace my defunct robot vacuum

I’m in love with these headsets!! Everything works perfectly, from the audio quality to the crystal clear microphone. I’m finally able to clearly distinguish the direction of footsteps in Warzone! If you’re hesitating, please don’t! Treat yourself and get these amazing headphones!!

I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

No I didn’t want my tv mounted on my wall because I didn’t want any holes in my wall

I don’t get any product over $100 without getting geek squad protection.

I mean what is there to say. If you want to be covered, get this

The membership easily pays for itself. Protection perks make it worthwhile if you shop at Best Buy regularly.

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