Customer Ratings & Reviews

Replaced my headset same day with absolutely no issues

Can't go wrong with geek squad protection. You can return the product at any time in the two year window no questions asked for a full store credit refund. This protection plan is the primary reason I purchase electronics at Best buy. As long as they continue to offer it I will continue to add to the majority of my purchases.

Great coverage and incredibly affordable in the event you need it.

I don’t remember this it was such a long time ago and I spent a lot of money with you guys

Great headset would recommend to anyone i bought it for my girlfriend and she loves it

[Employee of bestbuy] super easy to replace my mouse through this & i've done it for a set of headphones previously as well.

I don’t think the warranty from Best Buy is worth it anymore what they do now is go threw the manufacturer first never using your Best Buy warranty unlesss it goes longer than the manufacturer which these days is 2 years and if your product doesn’t have issues within 2 years it most likely won’t and will be outdated with these fast advancements

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

Jesse and Dom set up my 3-camera Eufy security system plus 2 WiFi signal boosters. They were professional, personable, and thorough. I never felt as if they were in a rush to get on to the next job; they are patient and answered all my questions and offered practical advice on how to get the most out of my batteries and camera placement. Thanks so much; I'm confident in how to use my security system and feel safer already!

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

[Employee of bestbuy] Trust me when I say I sling controllers and headsets around on a daily basis. You need this

im gonna get a new one doo daa doo daa i gonna get another one for lüh price of one!!!

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

After almost two years of use I was able to get a complete refund of my product

Great gets the job done efficiently and never had issues great perk to have when your a gamer

Get the Geek Squad warrantee. So many of these electronics don't last 2 years and they replace it, or rebuild it for free!

Every time something has broken I was able to bring it in and get a replacement with no problems. Other stores sometimes make it a complicated process, but since they pretty much cover everything you don't really have to worry.